Terms & Conditions

Policy for online purchase of goods and/or services

If you intend to purchase goods and/or services through this website, you must confirm your acceptance of these website terms and conditions before we will process your order.
You cannot purchase goods and/or services through this website unless you are capable of making legally binding contracts. In confirming your acceptance of the website terms and conditions, you also confirm that once your offer to purchase the goods and/or services is accepted by us, your order will constitute a binding contract between yourself and Shoreditch Ltd.

Ordering procedure for goods and/or services

You may offer to purchase goods described on this website for the price specified on this website by completing the online order form. Your order must contain your name, email address, credit card details and any other information requested.
Once your order has been processed you will receive an automated response confirming your details and the goods ordered. 
The dispatch of the goods from Shoreditch Ltd will constitute our acceptance of your offer to purchase those particular goods.

Payment for goods and/or services

Products can be purchased using the secure online Mastercard and Visa transaction facility. Customers can be confident that all of their details are protected by the latest security mechanisms and are used only for purposes of the transaction fulfillment.
Shoreditch Ltd is a New Zealand Company, all prices are in New Zealand dollars and include GST. All prices are correct at time of publication, however we reserve the right to alter prices for any reason. If this should happen after you have ordered a product, we will contact you prior to processing your order. Prices are exclusive of postage and packaging charges.
You will be liable for all orders placed using your credit card details and agree to indemnify Shoreditch Ltd against any losses, claims or damages arising from the use or misuse of your credit card details by any other person.
Ownership and title in the goods does not pass to you until we have received payment in full.
We reserve our right to increase or decrease our prices without prior notice at any time.
The name that will appear on your statement is Shoreditch Limited

Security

We use the secure Hosted Payment page solution from DPS to process online orders. Customers can see their cards being authorised and debited in real time, all in an SSL secure environment. The Hosted Payment page enables us to offer customers a safe and speedy online shopping experience.
DPS is committed to protecting the security of your data. They use a variety of security technologies and procedures to help protect your personal information from unauthorised access, use or disclosure. When we transmit sensitive information (such as a credit card numbers) over the Internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol. Credit card details stored on site are encrypted using 168bit 3DES encryption. DPS is also certified AIS compliant.
However, no data transmission over the Internet can be guaranteed as totally secure. While Shoreditch Ltd strives to protect such information, Shoreditch Ltd does not warrant and cannot ensure the security of any information which is transmitted to us. Accordingly, any information which you transmit to us is transmitted at your own risk. Nevertheless, once we receive your transmission, we will take reasonable steps to preserve the security of such information in accordance with the Privacy Act 1993 and our website Privacy Policy. 

Cancellations

Once an order has been placed you are unable to cancel or alter the order. 

Availability

All items are subject to availability. We will inform you as soon as possible if the goods you have ordered are not available or if the lead time has changed, due to unforeseen circumstances. In this case we will do our best to fulfill the order, cancel the order or help in any other way we can.

Delivery

Shoreditch Ltd does not currently deliver outside New Zealand.
Due to the range of sizes in our product range, shipping costs are calculated by the total weight of your order.
All shipping is calculated in New Zealand Dollars.
Lead times apply to most products as specified on the product page. In addition to the lead time please allow 1 - 3 working days for delivery.
All deliveries require a signature due to the nature and value of our products.
Shoreditch Ltd will not be liable for any delay in delivery of the ordered goods.

Damaged goods

Risk of loss or damage to the goods passes to you upon dispatch of the goods to your postal address.
If however, the goods are damaged or faulty when they are delivered to your delivery address, please advise us, and return the damaged or faulty goods to Shoreditch Ltd within 7 days of those goods being delivered. Shoreditch Ltd will consider whether to replace the goods or provide a refund to you.
If the goods fail to arrive at your postal address within a reasonable time following your order being placed, please notify us. We may replace the goods free of charge.
Shoreditch Ltd will comply with its obligations pursuant to the Consumer Guarantees Act 1993.

Return of goods

No goods will be accepted for return without prior consultation.
If we decide to substitute the goods or provide a refund to you, we will notify you, and will require the goods to be returned to us in the same condition as when the goods were dispatched and within 5 days of those goods being delivered to your postal address.
Any postage and packaging charges on returned goods are non-refundable.

Content Accuracy

We take every care to ensure that the description and specification of our products are correct at the time of publication. However, while the colour reproduction of the products is a close representation, we cannot accept any responsibility for any variation in colour caused by the browser software or computer system used by you.
Prices on site are current at time of display and subject to variation without notice. We will do our best to display accurate descriptions and pricing, but are unable to warrant that the product descriptions or other content of the web site is accurate, complete, reliable, current or error free. We shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in any of the products on this website.

Amendments to terms and conditions

We reserve the right to review and amend these terms and conditions and our disclaimer from time to time. Amendments will be effective immediately and Shoreditch Ltd has no obligation to notify you of such amendments. We recommend that you check this page for amendments each time you revisit this website. Your use of this website will represent an agreement by you to be bound by the terms and conditions as amended.

Contact Details

If you have any queries regarding these terms and conditions, please email enquiries@shoreditch.co.nz or call 0274769119/ 0275294639.

Our postal address is
Shoreditch Ltd
26 Tahi Rd
Ostend
Waiheke Island
Auckland 1081